For urgent medical attention after 6pm call Tel 0330 123 9180
MHOL Patient FAQ's (INPS) English
Request for MHOL Account (Standard Access)
We use a computerised system to issue repeat prescriptions. Please allow 48 hours before you collect your prescription. You can order your prescriptions in the following ways:
Open from 9 - 12pm
These lines do get very busy and we would recommend that you avoid ordering your repeat medication on a Monday and use instead the alternative request methods.
If you are housebound you can have your prescription delivered after it has been ordered from the surgery.
PLEASE REMEMBER THAT THE RECEPTIONIST CANNOT PRESCRIBE ANY ITEM NOT APPROVED BY YOUR GP AND SHE CANNOT SANCTION THE ISSUING OF MEDICATION THAT IS NOT DUE - THIS APPLIES TO THE ONLINE ORDERING SERVICE ALSO
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Please check the progress status of your request - to ensure your request has been accepted by the surgery. Any problems please telephone the surgery.
Copyright 2006 - 2020 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's